![]() I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Not hard to use but don't look for support icon "The invited end user onboarding is a bit confusing and many of my clients would struggle to join a conference.".icon "They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time.".icon "Couldn't reach billing department to straighten out charges.".I needed some online screen share software that was not only easy to use bit was easy for my clients." icon "I was attracted to this platform because it belongs to a small company and I am interested in collaborating with the development of this kind of entrepreneurship.". ![]() It's easy to share my screen and pass controls to another presenter." icon "I love to use Mikogo for small conferences and meetings.Shame on you Mikogo, for selling a product in this country without any access to technical support.31 Reviews 5 11 4 9 3 5 2 3 1 3 4 Ease-of-use out of 5 2.5 Customer Support out of 5 3 Value for money out of 5 3.5 Functionality out of 5 Specifically, I conduct remote enrollment servic.
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